Sophie’s Bubbles Cleaning Service Privacy Policy
At Sophie’s Bubbles, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, and safeguard your data, including information tied to our SMS messaging service. By using our services, website, or opting into SMS communications, you agree to the terms below.
1. Information We Collect
We collect the following types of personal information:
1.1 Information You Provide
Contact Details: Name, email, mailing address, and mobile number (collected via website forms, email, rental agreements, or third-party reservation systems).
Payment Information: Billing details when you engage our services.
Other Voluntary Data: Any additional information you share with us (e.g., service preferences).
1.2 Automatically Collected Data
Device/Usage Data: IP address, browser type, operating system, pages visited, and interactions with our website.
Location Data: Only if enabled on your device during service requests.
1.3 Advertising Data
Interactions with our website/ads (e.g., clicks, viewed content).
Data from third-party sources to improve ad relevance (with consent where required).
2. How We Use Your Information
Service Delivery: Scheduling, appointment confirmations, delivery notifications, and customer support.
Marketing: Promotional messages (SMS/email) with your consent. Opt-out anytime (see Section 6).
Legal Compliance: To meet legal obligations or protect our rights.
3. Data Sharing
We do not sell or rent your data. Information may be shared with:
Service Providers: For operational support (e.g., SMS platforms, payment processors).
Legal Authorities: If required by law.
Third Parties: Only with your explicit consent.
4. Data Security & Retention
Security: We use industry-standard measures to protect your data.
Retention: Your information is stored only as long as you’re subscribed to our services/SMS. You may request deletion anytime (see Section 6).
5. SMS Messaging Terms
By opting into SMS, you agree:
Fees: Message and data rates may apply (carrier-dependent).
Frequency: Messages are recurring; frequency varies.
Opt-Out: Reply STOP to (717) 970-3008 or email info@sophiesbubblescleaningservices.com to unsubscribe. Confirmation will be sent within 24 hours.
Help: Reply HELP for contact details or assistance.
Non-Sharing: We do not share your number with third parties for marketing.
6. Your Rights
You may:
Access, correct, or delete your data.
Withdraw consent for processing or marketing (including SMS).
Opt out of personalized ads.
7. Policy Updates
We may update this policy periodically. Changes will be posted on our website with the revised effective date.
Contact Us:
For questions, data requests, or to opt out:
Phone: (717) 970-3008
Email: info@sophiesbubblescleaningservices.com
Thank you for trusting Sophie’s Bubbles!